SA App - HelpHow to register as a new app member

■About SA App
┗About App Settings？| SA App Features|About App Settings|Operating Environment|Disclaimer|Terms of Use/Privacy Policy|Copyright
■What you can do with the SA app?
┗Various menus>>Home screen>>Infomation screen>>Store screen>>Collection>>My Page
■How to become a SA App member
┗New Member Registration|Forget your password?| Logout
■What are SA points?
┗How to Receive Point Items|How to earn SA points|How to earn SA points| I want to check my SA points|Types of point items|How to choose a Point Item(Prize)|How to choose point How to choose an item| What if I don't make my next purchase within 90 days?|If I achieve more than 100 SA points?|Delivery of point items|SA Point Expiration Date
■Frequently Asked Questions
┗I have made a mistake with my password. |About sending an "authentication code" for new member registration|About my date of birth on my profile screen|'ve registered a different email address in the Sonny Angel Official Online Store and the SA App. |When will the New Year's cards be added to the inventory? |I placed an order on the Sonny Angel Official Online Store, but it hasn't been reflected in my SA Points. |I've applied for an SA Point item but haven't received it yet. |The SA Point item that was supposed to be included in the package was not included.

About the SA App

This is the official Sonny Angel Application (called SA App in this article) provided by Dreams USA Inc. Here you can find the latest information on new releases. Membership registration is free and there is no annual fee. Please take this opportunity to register as an SA member.

SA Application Features

★ requires membership registration ☆ can be viewed in guest mode (no registration required)

【Latest News】
Receive push notifications of the latest news and campaign information. Comment on articles and save your favorites.

【Stores】
Search for a Sonny Angel Retailer near you.

【Collection】
Create your own Sonny Angel collection book, decorate photos of your favorite Sonny Angels with original stamps, and share them on social media.

【SA Points】
Earn SA Points for purchases made at the Sonny Angel Official Online Store. Check your SA Point balance and redeem them for app-exclusive items from your SA Points page.

For details, please refer to "What are SA Points?" in the help section.

For details, please refer to "What you can do with the SA App" in the help section.

About Sonny Angel Official Online Store and SA Points

If you register as a new member with the same email address as you use on the Sonny Angel Official Online Store USA (called "Sonny Angel Official Online Store" in this app), you will be able to earn SA Points based on your purchases.

Earn SA Points when you purchase eligible items at the Sonny Angel Official Online Store.
Receive wonderful original point items (prizes) with the SA points you have earned.
Your next order from the Sonny Angel Official Online Store and the point item you have selected will arrive in the same package.
When you reach 100 SA points, you can choose a Special mini figure designed only for users of the App.

For more information, please see "About SA Points" in the help section. for more information.

About App Settings

【About notification function】

The SA app uses push notifications. We recommend you enable notifications for this app to keep current on all Sonny Angel developments, such as the following:

Latest news and campaign information
Comments, replies, likes, etc. on news
Notification of when SA Point item redemption will expire soon.
Notification of whether point items are in stock.

【Use of location-based service】

The SA app uses your location information. If you allow the App to access your location, you can use the GPS function to help you find Sonny Angel retailers near you.

Operating Environment

This app is free of charge, but data usage charges for downloading and using this app may be charged by your carrier and are the responsibility of the customer (including additional data usage charges incurred when upgrading this app or reconfiguring it should the app need to be updated or reinstalled).Please note that the App may not be available depending on the the strength of your internet connection. Please be aware of this in advance.

Disclaimer

We do not warrant the accuracy, completeness, or usefulness of the information in this application, nor do we warrant the proper operation of this application on your device.

The company reserves the right to change the contents of all or part of the services related to points, discontinue the provision of points, or suspend the services related to points at any time without prior notice. In this case, the company will not be liable for any compensation to users for any perceived loss or inconvenience.

For more details, please refer to the Terms of Use in the SA App 6.

Terms of Use/Privacy Policy

You can find the full terms of use on My Page > About Sonny Angel App.

Copyright

The copyright of the contents in this App belongs to Dreams Inc. and any unauthorized duplication, quotation, transfer, distribution, alteration, modification, or addition for any purpose is prohibited.

Various menus

Home screen

Each icon is a shortcut. You can quickly access each menu by tapping the icon on the home screen.

Information

You can get the latest news and campaign information.
　┣Leave comments on each official post. Like (❤!) comments made by others and reply to them!
　┣Like, bookmark, or share to social media.
　┗Report offensive or harmful comments

Push notifications will inform you of new product and campaign information, if others have reacted or replied to your comments, and if you have not made a purchase at the Sonny Angel Official Online Store in order to redeem your chosen SA Point rewards.

Store

You can quickly search for Sonny Angel retailers in the app.
┣If you turn on location tracking, you can use the map app on your phone to navigate from your current place to a retailer you want to visit.

Collection

Create your own SA original collection book.
┣Leave a photo of your memories and comments on each mini figure.
┣Share your collection through social media so that friends and followers who do not have the SA App can still view it.
┣Decorate your SA photos with original stickers.
┣ Please note: your collection may also be randomly displayed on other users' apps. The memories are displayed at random on others' SA App home pages, so please do not enter any personal information.

My Page

Member ID : Your membership number will be displayed as a barcode.

Point Items : You can check the status of the point items you have applied for by checking the "Rewards" page.

Bookmarks : You can check the bookmarks you have made on posted articles on the "Favorites" page

SA Points : You can check your SA Points balance and your account details. You can also apply for prizes when you reach a certain SA Point tier. >>For more information, please see "About SA Points" in the help section.

Messages : You will be notified when there is an announcement from the app or a comment on an article.

Themes : You can change the look of the app. We are currently preparing additional themes so keep checking back!

Help : Go to the help page.

Contact Us : Go to the Contact Us page (redirects to browser).

How to Join SA App Membership

『New Member Registration』for more detail.

If you forgot your password

You can reset your password by clicking "Forgot your password?"

Enter your email address and tap "Send Verification Code".

You will receive an " Verification Code" via email. The code is valid for 3 minutes.

Once you have entered the verification code, please enter your new password and tap the "Reset" button.

Logout

You will find the "Logout" button at the bottom of My Page> Hexagon Icon> Profile in the upper right corner.

About SA Points

What are SA Points?

You can accumulate SA Points with the purchase of eligible products at the Sonny Angel Official Online Store. This applies to those who have registered as members using the same email address for both the SA App and the Sonny Angle Official Online Store. For details, please refer to the SA App Enrollment Method.

SA Points do not expire, though rewards you have applied for will expire after 90 days if you do not make a purchase at the Sonny Angel Official Online Store.

Once you earn enough points to reach the A Group (10 points) ,B Group (30 points), C Group (60 points) and D Group (100 points), you can get wonderful original point items available only on the SA App. These items are not available in stores!

Please note that the point item you selected will be included with your next purchase from the Sonny Angel Official Online Store. if you do not make a purchase 90 days after point redemption, you will have to apply for the item again.

How to receive rewards

The SA point items are repeated at each 100 SA point level. The point item you can request for 10 SA points and the point item you can request for 110 SA points are generally the same.

As of August 2021, the point item for 10 SA Points is a pin badge . There are three versions: "Rabbit," "Panda," and "Elephant". You can select a "Rabbit" for 10 SA Points, a "Panda" for 110 SA Points, and an "Elephant" for 210 SA Points. More items will be added in the future, so please keep checking back!

When you accumulate 100 SA Points, you can choose between a special app-only mini figure or a New Year's card.

You can apply for the New Year's Cards (again, worth 100 SA Points) on December 28th every year.

How to earn SA Points

You can earn SA Points by purchasing eligible items at the Sonny Angel Official Online Store.

The SA Points you earn will not expire. You can accumulate them for as long as you continue to purchase from the Sonny Angel Official Online Store!

There are other products not listed above that are eligible for SA Points. Please check the product page of the Sonny Angel Official Online Store for the number of SA Points associated with each purchase.

How to check your SA Points

SA Points will be added to your account once a month. If you do not see your SA Points change 30 days after delivery, please reach out via the official website with your order number.

You can check your accumulated SA Points at HOME>SA POINT or My Page>SA Points.

You can check the history of your SA Point accumulation from "Point Details".

Type of Point Items (Prizes)

Point items can be found under Collections>SA Point Items. (Prize)

How to choose a Point Item(Prize)

You can choose a point item from a group of A Group (10 points), B Group (30 points), C Group (60 points) and D Group (100 points) ・・・・ depending on the number of SA points you have accumulated.

To order point items, please tap the "GET!" icon that appears when you reach the "Point Item Application".

After you apply for a point item, it will be held for you for 90 days.

If you purchase an item from the Sonny Angel Official Online Store within 90 days, the point item will be included with your purchase when it ships.

You can choose one from the point item group.

A Group (10 points), B Group (30 points), C Group (60 points) and D Group (100 points) ・・・・ and you can choose one point item from the point item group according to the SA points you have accumulated.

Select a point item variation and tap the "Apply" button.

If your point item request is successfully completed, the App will indicate "Point Item" has been submitted.

You will receive a message , "Order and receive the item from the SAofficialStore within the next 90 days."

If you place a new order at the Sonny Angel Official Online Store within 90 days of your request, you will receive your order and the point item you requested in the same package.

How to check the status of point items(prize)

You can check the status of your point items from My Page > Item List.

What happens if you don't make a purchase within 90 days?

If you do not make a purchase from the Sonny Angel Official Online Store within 90 days, we will send you a push notification on the 80th and 85th day of reminding you of "Point Item Expiration".

When it expires, the item you requested will be removed from your point item list, but you can apply for it again if it is still available from the SA Point screen.

What if I achieve 100 SA points or more?

Once you reach 100 SA points, You can choose between a SA-App-only figure or a New Year's card.

Please note that if you request a point item after 90 days with no purchases from the Sonny Angel Official Online Store, you may not be able to receive that point item if it is out of stock.

Every year starting December 28, you can apply for the New Year's Card.

If you accumulate more than 100 SA points, you can choose another item of your choice from the A / B / C / D group item group.

Please try to choose a different type of item from the one you chose before. More point items will be added all the time, so please check frequently to find the latest point item offerings.

Delivery of point items(prize)

The requested point item will be automatically included in your next purchase from the Sonny Angel Official Online Store.

SA Point Expiration Date

SA Points will not expire, and you can continue to accumulate SA Points. However, SA Points will expire if you withdraw or cancel your SA App membership.

Frequently Asked Questions

I made a mistake with my password.: Please note that your password will be locked for 15 minutes if you make a mistake 5 times. If you want to change your password, please log out and reset it by clicking "Forgot your password?" Passwords must contain 1 uppercase letter, 1 lowercase letter, 1 number, and be 6-18 characters. Special characters cannot be used.
About sending an "authentication code" for new member registration: The "verification code" you receive via email will be valid for 3 minutes. If you send it to the wrong address, another Verification Code code can be sent after 60 seconds.
About your birth date on your profile screen: Once your date of birth is set, you cannot modify it. If you would like to modify it, please contact us.
I registered a different email address in the Sonny Angel Official Online Store and SA App.: Please contact us via Contact Us giving us both email addresses and identifying the one you want to use. We will change your email address to the one you requested once we have verified your identity for both accounts.
When will the New Year's cards be added to the inventory?: We plan to start around December 28th every year. The stock is limited, so please wait until the next year if there is no stock.
I placed an order at the Sonny Angel Official Online Store, but it is not reflected in my SA Points.: SA Points that are awarded for eligible items will be added to your account once a month. If you do not see your points change 30 days after delivery, please reach out via the official website with your order number.
I have applied for SA point items but have not received them yet.: SA point items will be included with your order at the Sonny Angel Official Online Store after you have applied. If you have not yet placed your order, please do so at the Sonny Angel Official Online Store. Your point item will be available for 90 days from the date of application, so please make sure to place an order at the Sonny Angel Official Online Store within 90 days.; Important: please note that when placing an order using apple pay, a separate account will automatically be created under your apple id email and the billing & shipping information associated with your apple pay account. We are unable to merge separate accounts or transfer points from one account to another so please ensure you are purchasing under the correct email address to receive your points.
I didn't receive the SA Point item that was supposed to be included in the package.: Please Contact us with your order number and the point item you requested.