Agreement

Store Profile

Store Name

Sonny Angel USA

Managed By

Dreams USA, Inc.

Managing Director

Alan Buff

Location

2 Charles Street, Suite 3B, Providence, RI 02904

TEL

401.331.5729

FAX

41.372.2518

E-mail

Please inquire using our contact form.

 

Homepage

http://sonnyangelusa.com

Products Sold

Mini-figures and other items from Dreams USA.

Sales figures

All products are sold while supplies last. We make every effort to keep inventory availability information up to date on the site. In the rare occurrence when product you ordered is out of stock, we will contact you by phone or e-mail.

Other Costs

Please refer to our shipping cost chart for details. Please also note that sales tax will be collected where required by law.

Delivery time

We will make every effort to ship all orders for in-stock merchandise within 5-10 business days after the order is placed, often sooner.

Payment Options

SonnyAngelUSA.com requires credit card payments to process your order. Credit Card customers must enter their CVV (code on back of card) to complete a transaction.

Defective Product Return Policy

We have developed what we believe is a fair return policy, as stated below. Please note that by purchasing goods from Sonny Angel / Dreams USA, you have agreed to the following terms. 

Returning Products

All sales are final.

If delivered item(s) are different from what you ordered, or are broken or defective, please inquire within 10 days of order arrival using the contact form with a brief description of your issue. Please include order number, images, and any pertinent information. Please allow 1-3 business days for response.

Please note that under certain circumstances, products cannot be returned or replaced:

  • Exchanges and refunds will only be issued if items are incorrect, damaged, or defective. Duplicate figures are not eligible for exchange or refund.
  • To be eligible, you must contact within 10 days of receiving your order. Orders outside of this time period will not qualify.
  • Damages from normal use, wear and tear, sun damage, etc., are not covered. Please note that due to hand worked elements during the manufacturing process, variations between Sonny Angel figures (i.e. paint, color, lines, etc.) is normal and not considered defective. 
  • Under certain circumstances, products cannot be returned or replaced.
  • Damages to the box or bag are not covered.

Please include a photo of the receipt or proof of purchase for orders purchased from authorized retailers. Please note that we are unable to assist with purchases made from unauthorized retailers as we cannot verify authenticity of products.

You are responsible for shipping costs if agreed upon products are returned at your request. However, if an item exchange occurs due to defective product or incorrect delivery, we will cover the shipping cost.

No refunds or exchanges on SA Point Prizes for any reason. Shipping charges are non-refundable.