In an effort to keep our customers safe, we have outlined some important information and tips on how to stay vigilant and protect against scams -
- Check the URL of the website you're visiting. Often, scam websites will replicate ours and change the URL by just one letter to trick patrons..
OFFICIAL : sonnyangelusa.com
FRAUD : sonnyangelsusa.com
- Check the contact information provided. Sonny Angel USA will never contact you from any email other than sonnyangel_info@sonnyangelusa.com. Notification emails regarding your order may come from our noreply email, no-reply@sonnyangelusa.com or "sonnyangelstore-usa". We will never contact you from a Gmail account or any other domain.
- Check that your order number looks like order numbers from previous purchases. If you haven't purchased from us before, reach out for confirmation if you are unsure.
- Our website is called "Sonny Angel Store" or "Sonny Angel USA" only. Beware of websites called "Angels Store" or "Angel Supply" etc.
- We recommend you follow links from official Sonny Angel sources, such as SonnyAngel.com, our official Instagram, or the official Sonny Angel USA app to ensure you're on an official site.
- Many Sonny Angel series are currently out of production or sold out worldwide. A website with many series in stock or with highly desired products at retail prices (or discounted) is a red flag. If it looks too good to be true, it probably is!
- If you're unsure, reach out to us! Our only contact email is sonnyangel_info@sonnyangelusa.com. You can also use our contact page.
If you believe you have been the victim of fraud, contact your bank or card issuer immediately for assistance.
