Notice: SA Point Items and the new "Sonny Angel APP"

Thank you for your continued support of Sonny Angel.
We are pleased to announce a new version of the "Sonny Angel APP" will be released in October 2026! 
To prepare for a smooth transition, please review the following information regarding SA point items and the transfer of SA points.

New SA Point Item Reservations & Final Order Date for Claiming Point Items

The last day to claim new point items on the current Sonny Angel App will be Monday, September 28, 2026.

The last day to place an order to match with your reserved point items will be Wednesday, September 30, 2026.

Customers who have already claimed items or will apply for new point items must place orders on the Sonny Angel Official Online Store USA by Wednesday, September 30, 2026, to receive items.

Deadlines:
New Point Item Claiming Deadline:Monday, September 14, 2026, at 11:59 PM (ET)
Final Order Deadline (After claimed):Wednesday September 30, 2026, at 11:59 PM (ET)

Unfulfilled Point Items - After the Deadline

Please note that if you claim point items but do not place an order by Wednesday September 30, 2026, at 11:59 PM (ET),  your point item claim will be automatically canceled.

You can claim canceled point items through the new app once it is released.

Please be aware that inventory for canceled point items will not be reserved. When claiming again in the new app, please select your desired items from the point items displayed on the claim screen.

Point Item Lineup in the New App

Point items available for redemption in the new app will feature the same lineup as the current app.

We plan to introduce new point items sequentially in the future. Please stay tuned!

SA Points for Purchases Made Before and After the New App Release

Rest assured that SA points will continue to be awarded as usual for orders placed on the online store with the release of the new app.

In addition, you will be able to transfer your current SA points by creating a new account on the new app using the same email address registered with the Sonny Angel Official Online Store USA and linking it to your store account.

Your existing points will be automatically transferred. However, points will not be awarded for orders placed on the new app if your account registration is not complete at the time of purchase.

Points cannot be retroactively added for orders placed prior to completing your registration on the new app.

Therefore, we kindly ask you to register for the new app as soon as possible once it is released.

Connecting Your Online Store Account to the New App

With this renewal, the "Sonny Angel APP," which was previously separated by region, will be consolidated into a single unified app.

Only one region's online store can be linked per account, and only points earned from the connected online store will be transferred to the new app.

Points earned from unlinked online stores cannot be transferred to the new app and will expire.

If you have been earning SA Points across multiple stores and app accounts, please check your points in any stores you do not plan to link. If you have any unclaimed point items, please apply for them and complete your order by each region's deadline.

Features That Will Not Transfer to the New App

The "Collection" feature in the current app will not be transferred to the new app.

Please note that once you register a new account on the new app and complete the online store connection, you will no longer be able to log in to the old app.

The Sonny Angel Store Birthday Coupon will transition to birthday "SA Points" on our new official app, launching mid-October!

The birthday coupon program has ended and has been replaced by a gift of 5 SA Points on the app.
By registering your birthday in the new Sonny Angel APP, you will receive 5 SA Points on your birthday!
Please download the new app once it launches, and register your account with the same email address you use to make purchases on the Online Store.
We will issue birthday SA Points in early November to customers who have registered their October birthday before the end of the month and have not yet received their birthday points.
Collect SA Points through the app and use them to redeem exclusive point items!

・If you register your birthday information on the exact day of your birthday, the points may be added the following day. If they are not granted after two days, please contact us through the in-app inquiry form.
・Birthday information registered on or after November 1 will not be eligible for this year’s birthday points.
・If your birthday points are not reflected in the Sonny Angel APP by November 20, please reach out through the in-app inquiry form.
・Please note that starting next year, if you do not complete your birthday registration before your birthday, you will not receive birthday points for that year.
・For customers with birthdays on or after November 1, birthday rewards will only be granted to those who have completed both their app account registration and birthday registration before their birthday. Please make sure to register in advance!

*Birthday benefits and conditions are subject to change without prior notice.

We will continue our efforts to enhance our services to make the Sonny Angel APP even more enjoyable.

Thank you for your ongoing support of Sonny Angel.